Tech Support
- How to redeem a promotional code
- How to do basic network troubleshooting (Ping/Traceroute)
- When I try to log in, the launcher says "User online"
- The game launcher is stuck on “Verifying”. How can I solve this?
- I was playing and the game closed, showing the message: The game has crashed due to an unexpected error. What does it mean?
- The game does not recognize my GPU
- Whenever I try to log in, the game launcher tells me that it has a problem connecting to the autopatch server
- Whenever I try to access the game, I get an error that says: “error 5: access is denied”, and I cannot play. What is this?